Exchanges and returns:

You have the right to have the goods replaced or returned within 14 days of receiving the order.

The returned products must be returned at the expense of the purchaser and in a perfect state of conservation, both with regard to the product itself and with regard to any accessories including the packaging or case of the product.

In the case of a return for refund, the refund of the amount due for the specific case will be made with the same original payment method.

Return address:


Partizánska 45

085 01  Bardejov


Handling complaints:

For any complaint please contact us by email:, we will be ready where possible to solve the problems encountered.

For problems involving products that cannot be solved by Mondo Italia, s.r.o. we will interact with the producers with whom we are intermediaries.